Delete Account

🔒 Your Data Rights

Under international data protection laws including the EU General Data Protection Regulation (GDPR), Ghana Data Protection Act (Act 843), and other applicable regulations, you have the following rights:

Right to Erasure

You may request deletion of your personal data ("right to be forgotten") at any time.

Right to Portability

You can request a copy of your data before deletion in a machine-readable format.

Right to Withdraw Consent

You may withdraw consent to data processing at any time without detriment.

Right to Rectification

You may correct inaccurate personal data before or instead of deleting your account.

📋 What Happens When You Delete Your Account

1

Request Submitted

Your deletion request is logged and a confirmation email is sent within 24 hours.

2

30-Day Grace Period

Your account is deactivated. You may cancel within 30 days by logging back in.

3

Data Deletion

After 30 days, your personal data is permanently erased from our servers.

4

Confirmation

You receive a final confirmation email once deletion is complete.

⚠️ Important: Account deletion is permanent after the 30-day grace period. The following data will be permanently removed: your profile, posts, messages, channels, follower/following lists, and personal information. This action cannot be undone after 30 days.

Data we may retain after deletion (as required by law):

Transaction records and billing data (7 years, for financial/tax compliance)
Safety and fraud logs (up to 90 days, for legal compliance)
Aggregated, anonymised analytics data (not personally identifiable)
Any data required to comply with a court order or legal obligation

💡 Consider These Alternatives First

Before deleting your account, you may want to consider these options:

⏸️

Deactivate Account

Temporarily hide your profile and content without permanent deletion.

Request Deactivation

🔕

Manage Notifications

Reduce emails or push notifications without losing your account.

Notification Settings

🔒

Private Account

Make your account private so only approved followers see your content.

Privacy Settings

📥

Download Your Data

Export a full copy of your data before making any decisions.

Request Data Export

🗑️ Request Account Deletion

Fill in the form below to initiate your account deletion request. We will send a verification email to confirm your identity before processing.

ℹ️ Per our data protection obligations, we are required to verify your identity before processing any deletion request. This protects you against unauthorised account deletion.

Email Address Associated with Your Account *

Reason for Leaving (optional)

Additional feedback (optional)

I understand that account deletion is permanent after 30 days and all my data including posts, messages, and channels will be permanently removed.

I understand that Arfric may retain certain data (such as transaction records) as required by applicable law, as described above.

I confirm I am the account holder and I am authorised to submit this deletion request.

Cancel — Keep My Account

⚠️ Final Confirmation

Please enter your password to confirm your identity and complete the deletion request.

Last chance: After confirming below, your account will enter the 30-day deactivation period. You may cancel by logging in at any time during those 30 days.

Enter Your Password *

✅

Deletion Request Submitted

We have received your account deletion request. A confirmation email has been sent to your registered email address.

What happens next:

Your account is now deactivated and hidden from other users.
You have 30 days to change your mind — simply log in to cancel.
After 30 days, all your personal data will be permanently deleted.
You will receive a final confirmation email once deletion is complete.

If you did not submit this request or believe this was done in error, please contact our support team immediately.

Contact Support

Need Help?

If you have questions about your data or the deletion process, our support team is here to help.

Data Protection Contact: [email protected]

Contact Support